Give us your feedback:

We are always looking at ways of improving our service. We would like to hear your views on how well you think we are doing, what you think we are not doing well and how you think we can improve the services we offer.

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If you have a complaint:

SNAP is committed to providing quality services to all of its service users. However, if you are unhappy about any aspect of the service received, we would like to hear from you.  Please contact us on 01473 742690 or complete our complaints form.

Download
Complaints Procedure June 09.doc
Microsoft Word document [38.5 KB]