Testimonials

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SB, Babergh – “After the help I received from SNAP to get my housing benefit and council tax backdated to prevent my imminent eviction, along with help to sort out my debts, because these burdens have been lifted, I now feel more confident about coping with future problems myself.”

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MB, St Edmundsbury – MBs Mother said since SNAP has been supporting MB she has noticed a huge difference in him, he is more positive and much happier. She would like to thank the support worker for the support so far; she is doing a wonderful job.

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JD, St Edmundsbury – “All representatives of SNAP have thoroughly helped me and included me in all parts of any support plan.  I have finally, with the support, time, and effort of my SNAP worker started to get to grips with and tackle my financial and repair problems and effectively liaised with all other parties involved!”

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CL, Mid Suffolk – “You have really helped me to sort things out, not by doing things for me but by giving me the confidence to do things myself.”

CK, Ipswich – “My support worker and I will discuss all issues and then I will make the final decision. My support worker makes me feel included and has been like a lifeline to me. My lifestyle has changed since being supported by SNAP - she deserves a lot of credit!!!”

RS, Ipswich – "Michelle has been wicked". I can now plan my own budgeting and am confident in asking questions and contacting agencies. "I feel like I have my life back".

PG, Ipswich – “It is a good service, I would have remained drinking alcohol and not facing my issues if I hadn’t had Steve's help.”

RW, Ipswich –

“The only thing I would change about the service would be to never stop seeing a support worker from SNAP. This is an exemplary service.”

Agency working with MM –

While speaking to a Community Psychiatric Nurse, at court this morning about my service user, we talked more generally about SNAPs work. He spoke very highly of the support worker, saying he had been impressed by her work with MM, and her ability to help her where everyone else seemed to have been unable to.

CT –

After discharge both CT and his mother thanked the support worker very much for the support he had given to CT regarding his threat of eviction and the breakdown of communication with the Council. He is now holding down a full time job and is doing well.  

SDB –

After discharge, S said he could not thank SNAP enough for the support he had received with his tax debts, family problems and his threat of eviction.  He said when we first saw him he was completely stressed out and unable to cope.  As well as his flat now being secure, he said he is now also in a much better place within himself, and is able to deal with the problems he encounters on his own.

SC –

SC thanked his support worker for the help SNAP had given him, finding a new home when faced with eviction and supporting him with his detox and successful abstinence from drink.  He said other agencies who had tried to help had been condescending and not really tried to understand him.  He said SNAP were the first people to be 'real' with him and meet where he was. 

AG –

Card received - This is just a little card to say thank-you very much for all you have done for our family.  Even if you don’t know it you have made a difference.  You’re a shining star and we will miss you.

LB –

'I would like to express a deep thanks to my support worker who has helped me on a level more than just the paperwork'.

LW –

'I think you are all fantastic, if it wasn't for SNAP I would have given up a long time ago.'